More than just messages, a new way to connect! Discover GOSAT Message and take the power of your messaging to a new level, delivering a unique experience to your customers. Your business deserves this innovation and efficiency.
Rich Communication Services (RCS) is much more than just a messaging protocol; it is an innovative, interactive system that allows you to send images, videos, and text messages of up to 2,000 characters. There are multiple formats that fit perfectly with your line of business!*
With RCS, your company can go beyond simple text messages and stand out in customer communication. Imagine having a customized banner for your company profile, sharing images or explainer videos about your products or services directly within conversations, sending emojis, and delivering event invitations with engaging visuals.
And there’s more: RCS offers advanced interactive features, such as chatbots with quick-reply buttons and polls, all designed to deliver a differentiated customer experience with more intuitive and engaging communication. These features not only make life easier for your customers, but also increase conversion rates and drive your business growth.
Experience RCS and see the difference it can make!
*The 2,000-character limit applies only to single-image messages.
With RCS Plus, your messages reach a new level of reliability and interactivity. Your company can display its logo, company name, and the Google verification badge, delivering greater credibility, brand recognition, and security for your customers.
With RCS Advanced, your company gains a powerful communication tool that goes beyond simple text messages. It offers a wide range of advanced features, enabling engaging and highly efficient communication with your customers.
Promote your products or services in an impactful way through high-quality image carousels, delivering an innovative visual experience. Send video tutorials, personalized voice messages, showcase offers or promotions through images, share locations, and much more — all within a single, integrated experience.
Get ready for incredible results! With RCS Advanced, you’re ready to strengthen connections with your customers and stand out in the era of digital communication, ensuring a significant competitive advantage!
Engaging and interactive messages increase customer engagement and satisfaction.
Google verification badge ensures message authenticity and security.
Visual elements, videos, and audio make communication more impactful and easier to understand.
With more engaging messages, RCS delivers higher open and conversion rates.
Company logo and visual identity reinforce brand recognition.
Chatbots enable transactions and customer support directly within conversations, without human intervention.
Short Message Service (SMS) is a reliable and effective tool that makes exchanging short messages easy. With SMS, you can send clear and fast messages through a high-performance service that ensures secure and rapid delivery to your customers.
Boost your business and simplify your communication strategy by connecting with customers wherever they are!
SMS Marketing provides a direct and effective way to send promotional messages, updates, and reminders, ensuring greater visibility and engagement with your customers.
From exclusive offers to event reminders, SMS Marketing is a versatile tool that can increase customer engagement and drive better business results.
Through SMS OTP (One-Time Password), messages are delivered quickly while providing customers with a secure and efficient experience when accessing accounts or performing online transactions. By sending unique verification codes instantly via text message, this protocol adds an extra layer of protection against unauthorized access.
In addition, it’s possible to send a variety of commercial messages, ensuring greater speed and customer engagement.
With SMS OTP, you can rest assured knowing your customers are well protected when interacting with your messages.
Didn’t find the ideal product here?
Then let’s talk and build a solution tailored specifically to your business! Together, we can design the best way to solve your challenges, whether through system customization, process optimization, dashboard creation, CRM/ERP integrations, and more.
We develop all types of intelligent solutions for telephony systems, supporting businesses of all sizes and industries.
Would you like to offer your customers free and easy access to customer service with a toll-free (0800) number?
Ensure greater convenience and trust for your brand with a toll-free (0800) number, where your company covers the cost of the call at no additional cost to the caller.
It’s a great way to attract more customers, increase accessibility, and enhance the customer experience. In addition, toll-free numbers are widely recognized and convey credibility, making them the ideal choice for companies looking to deliver excellent customer service and expand their reach.
How about using a National Single Number in your business, offering broad nationwide coverage?
The National Single Number (NUN) is a telephony solution that allows your company to centralize customer service through a single number, with broad coverage across Brazil. It also offers the advantage of making call costs more affordable.
By using numbers such as 4003 or 3003, your customers pay only a local call rate, regardless of where they are in Brazil. Meanwhile, your company covers only the cost of voice transport.
In addition, NUN has the advantage of being integrated with WhatsApp Business across all area codes (DDDs), making communication easier nationwide and delivering more accessible and efficient customer service.
We understand that shared environments, contact centers, and home offices can be noisy and busy. But that doesn’t mean your customer has to have a poor experience, right?
Noise Firewall brings greater comfort to voice communications by eliminating background noise, interference, and other people’s voices, delivering a more pleasant call experience. It removes the perception that one side is being heard more quietly and balances the voices of both the customer and the agent with greater clarity and presence.
A 100% digital solution with no need for any physical equipment.
Are you looking for a customer service automation solution that interacts with your customers in a humanized way?
Our virtual agent is intelligent, customizable, and capable of handling multiple interactions simultaneously, with no need for breaks and through a 100% digital process.
GOSAT’s Smart Call is ideal for collections operations, surveys, inquiries, confirmations, and sales. With it, you can multiply your potential by breaking through the limits of your number of service positions.
It is a fast, efficient, and flexible service that reduces infrastructure costs, saves time, and boosts your results.
Ready to take the next step and improve the quality of your company’s telephony while boosting productivity?
If you’re looking to reduce costs and increase efficiency in telephony, VoIP is the ideal solution.
With VoIP, your company can make high-quality voice calls over the internet, offering the flexibility to connect with customers and team members anywhere in the world.
This route uses the SIP protocol, ensuring the robustness and efficiency of your telephony system, simplifying call management, and delivering faster and more secure communication. It integrates different devices and platforms, such as softphones, IP phones, and PBXs, creating a unified and borderless communication environment.
With VoIP, your company gets the perfect combination: cost savings, flexibility, and cutting-edge technology to optimize communication, improve customer service, and drive better results.
How about evolving and transforming your company’s communication with customers, while also increasing your message conversion rates?
RCS goes beyond traditional text messaging, enhancing communication with your customers. Share image carousels, explainer videos, banners, audio messages, and geolocation. These features transform message-based interactions into a more efficient, engaging, and interactive experience for customers, while also driving better sales results. For those seeking a more direct approach, SMS remains a reliable tool. With it, you can send short and objective messages with the speed and security required, ensuring your audience receives the right information at the right time.
How about having your brand identified on every call and avoiding being classified as spam or fraud?
Branded Call has become a true game changer for companies that understand the importance of improving call experience and security for their customers. By delivering greater trust and transparency, this solution encourages customers to answer more calls amid the high volume of spam and potential fraud calls.
How about optimizing your team’s time and integrating all communication processes into a single multichannel IPBX platform, bringing together different tools and channels in a smart way to increase efficiency and productivity?
Smart Connect is the complete solution that transforms your company’s internal and external communication by centralizing voice calls, video conferencing, instant messaging, IVRs, and live chat into a single platform.
It connects your team efficiently, provides detailed reports to improve performance, and simplifies communication management, all in a practical and easy way, allowing you to focus on growing your business.
With Smart Connect, you benefit from high dialing capacity, expanding your potential and breaking the limits of agent positions, providing greater flexibility and scalability for your operation. In addition, we estimate that our IPBX, by bringing multiple functionalities together in a single platform, can generate cost savings of up to 50%.
This is made possible by using the internet for calls, reducing maintenance costs through a cloud-based system, and increasing the
team’s productivity, resulting in savings of time and resources.