Every call is an opportunity to deliver an exceptional customer experience.
Discover GOSAT Voice and experience the future of communication.
Our call termination services are designed to meet the unique needs of your business.
With advanced routing features and impeccable voice quality, we offer tailored technical and commercial conditions to help you succeed in your communications.
Discover what we can do for your company today!
With coverage across the entire national territory, we ensure your calls reach their destinations with reliability and clarity, delivering a solid, interruption-free connection through Points of Presence (PoPs) throughout Brazil.
We invest in cutting-edge technology and rely on a robust infrastructure to ensure the best possible experience for our customers.
Our Points of Presence are distributed across four data centers, strategically located in three states in Brazil and one in the United States, ensuring availability and security for all your calls.
Our dedication to the corporate market is evident in every aspect of our services. We understand the importance of reliable and efficient communication for modern businesses. From call management to international expansion, we are committed to helping companies achieve their communication goals efficiently and cost-effectively.
Telecom providers trust GOSAT to enhance their voice service offerings with reliability. We deliver flexible and customizable call termination solutions that integrate seamlessly with existing infrastructures, ensuring a safe and efficient transition.
An online platform that provides real-time monitoring of usage and the efficiency of contact attempts. It also offers a wide range of reports to support analysis and informed decision-making.
Dedicated technical support ensures your communication is always running smoothly through our “Resolve” platform, developed exclusively for opening and tracking technical tickets, guaranteeing agile and effective communication with our analysts.
With this feature, your company offers customers the opportunity to return missed contact attempts. Companies that adopt callback experience a significant increase of 8% to 15% in inbound service efficiency and, consequently, higher business conversion rates.
Technology that identifies and filters unproductive calls, such as voicemail and invalid numbers, resulting in higher connection rates and better delivery of high-potential calls.
We provide call randomization alternatives through Smart Caller ID, allowing your call to be displayed with the customer’s local area code, using either a landline or mobile number.
A high-quality route that ensures excellence and security in every call made.
An exclusive anti-spoofing and anti-fraud protocol designed to shield your calls from potential fraudsters attempting to impersonate your contact numbers, ensuring not only communication reliability but also complete protection for your customers.
Didn’t find the ideal product here?
Then let’s talk and build a solution tailored specifically to your business! Together, we can design the best way to solve your challenges, whether through system customization, process optimization, dashboard creation, CRM/ERP integrations, and more.
We develop all types of intelligent solutions for telephony systems, supporting businesses of all sizes and industries.
Would you like to offer your customers free and easy access to customer service with a toll-free (0800) number?
Ensure greater convenience and trust for your brand with a toll-free (0800) number, where your company covers the cost of the call at no additional cost to the caller.
It’s a great way to attract more customers, increase accessibility, and enhance the customer experience. In addition, toll-free numbers are widely recognized and convey credibility, making them the ideal choice for companies looking to deliver excellent customer service and expand their reach.
How about using a National Single Number in your business, offering broad nationwide coverage?
The National Single Number (NUN) is a telephony solution that allows your company to centralize customer service through a single number, with broad coverage across Brazil. It also offers the advantage of making call costs more affordable.
By using numbers such as 4003 or 3003, your customers pay only a local call rate, regardless of where they are in Brazil. Meanwhile, your company covers only the cost of voice transport.
In addition, NUN has the advantage of being integrated with WhatsApp Business across all area codes (DDDs), making communication easier nationwide and delivering more accessible and efficient customer service.
We understand that shared environments, contact centers, and home offices can be noisy and busy. But that doesn’t mean your customer has to have a poor experience, right?
Noise Firewall brings greater comfort to voice communications by eliminating background noise, interference, and other people’s voices, delivering a more pleasant call experience. It removes the perception that one side is being heard more quietly and balances the voices of both the customer and the agent with greater clarity and presence.
A 100% digital solution with no need for any physical equipment.
Are you looking for a customer service automation solution that interacts with your customers in a humanized way?
Our virtual agent is intelligent, customizable, and capable of handling multiple interactions simultaneously, with no need for breaks and through a 100% digital process.
GOSAT’s Smart Call is ideal for collections operations, surveys, inquiries, confirmations, and sales. With it, you can multiply your potential by breaking through the limits of your number of service positions.
It is a fast, efficient, and flexible service that reduces infrastructure costs, saves time, and boosts your results.
Ready to take the next step and improve the quality of your company’s telephony while boosting productivity?
If you’re looking to reduce costs and increase efficiency in telephony, VoIP is the ideal solution.
With VoIP, your company can make high-quality voice calls over the internet, offering the flexibility to connect with customers and team members anywhere in the world.
This route uses the SIP protocol, ensuring the robustness and efficiency of your telephony system, simplifying call management, and delivering faster and more secure communication. It integrates different devices and platforms, such as softphones, IP phones, and PBXs, creating a unified and borderless communication environment.
With VoIP, your company gets the perfect combination: cost savings, flexibility, and cutting-edge technology to optimize communication, improve customer service, and drive better results.
How about evolving and transforming your company’s communication with customers, while also increasing your message conversion rates?
RCS goes beyond traditional text messaging, enhancing communication with your customers. Share image carousels, explainer videos, banners, audio messages, and geolocation. These features transform message-based interactions into a more efficient, engaging, and interactive experience for customers, while also driving better sales results. For those seeking a more direct approach, SMS remains a reliable tool. With it, you can send short and objective messages with the speed and security required, ensuring your audience receives the right information at the right time.
How about having your brand identified on every call and avoiding being classified as spam or fraud?
Branded Call has become a true game changer for companies that understand the importance of improving call experience and security for their customers. By delivering greater trust and transparency, this solution encourages customers to answer more calls amid the high volume of spam and potential fraud calls.
How about optimizing your team’s time and integrating all communication processes into a single multichannel IPBX platform, bringing together different tools and channels in a smart way to increase efficiency and productivity?
Smart Connect is the complete solution that transforms your company’s internal and external communication by centralizing voice calls, video conferencing, instant messaging, IVRs, and live chat into a single platform.
It connects your team efficiently, provides detailed reports to improve performance, and simplifies communication management, all in a practical and easy way, allowing you to focus on growing your business.
With Smart Connect, you benefit from high dialing capacity, expanding your potential and breaking the limits of agent positions, providing greater flexibility and scalability for your operation. In addition, we estimate that our IPBX, by bringing multiple functionalities together in a single platform, can generate cost savings of up to 50%.
This is made possible by using the internet for calls, reducing maintenance costs through a cloud-based system, and increasing the
team’s productivity, resulting in savings of time and resources.