Transforme ligações rejeitadas em experiências positivas. Identifique suas ligações, mesmo para quem não tem seu contato salvo, e previna que seu número apareça como Spam.
Companies around the world face the challenge of having their phone calls ignored or rejected because they are associated with spam and fraud practices. This happens because, in a world full of phone scams, recipients have become more cautious, avoid answering calls from unknown numbers, and classify them as spam or fraud.
O Branded Call é uma solução com propósito de ajudar sua empresa a contornar a associação indesejada nas chamadas telefônicas. Ao utilizar o Branded Call, suas chamadas deixarão de ser apresentadas como spam e fraude e serão claramente identificadas com o nome da sua empresa, logo e uma frase de impacto. A identificação permite que seus clientes e parceiros saibam, imediatamente, que estão em contato com uma fonte confiável e legítima, eliminando qualquer suspeita de práticas de spam ou fraude.
Ao ativar o Branded Call, você constrói uma imagem de marca confiável, fortalecendo os laços com seu público e demonstrando o compromisso da sua empresa com a transparência e segurança nas comunicações.
O Branded Call é uma tecnologia inovadora que proporciona a identificação personalizada de chamadas telefônicas, permitindo que sua empresa se comunique com seus clientes ou potenciais clientes com maior credibilidade e segurança.
Através da identificação da chamada, será possível apresentar sua marca de forma impactante, exibindo o nome, logo e uma frase de impacto que demonstra o propósito do contato. Fortaleça o relacionamento com seus clientes, proporcione uma experiência inovadora e aumente a sua taxa de atendimento.
Uma das vantagens do Branded Call é sua ativação rápida e descomplicada. Em apenas 72 horas, ativamos a tecnologia em seus números de telefone, sem exigir nenhum esforço operacional adicional por parte da sua empresa inovadora e aumente a sua taxa de atendimento.
Com o Branded Call, você pode elevar a qualidade das suas comunicações telefônicas, estabelecendo uma imagem de confiança e profissionalismo junto aos seus clientes. taxa de atendimento.
Além de fornecer identificação personalizada aos seus clientes, o Branded Call oferece um nível avançado de segurança e confiabilidade por meio do protocolo Secure Call, que é projetado para prevenir ações de Spoofing, uma prática enganosa frequentemente
utilizada por golpistas para se passarem pela sua empresa apresentando os seus números de contato.
A ativação do Secure Call requer a execução da API do protocolo de segurança, garantindo a integridade das chamadas e a autenticação adequada. Esse recurso adiciona uma camada extra de proteção aos seus números de telefone, garantindo que as chamadas sejam autênticas e confiáveis.
Ao implementar o Secure Call junto com o Branded Call, sua empresa demonstrará um compromisso sólido com a segurança e a proteção dos seus clientes, aumentando ainda mais a confiança e a credibilidade
da sua marca.
In customer interactions to provide support, resolve issues, or answer questions about products or services, present your
company in a positive way and enhance the customer experience.
For direct sales, promoting products or services, or providing information about promotions and special offers. Leverage the strength of your brand and convert more business.
Collect customer opinions, gather feedback on products or services, or conduct interviews. Capture more attention from your target audience!
Contact customers to remind them of outstanding payments, offer payment solutions, or negotiate payment agreements. Engage with customers who have a higher likelihood of payment.
Increase the effectiveness and credibility of your contact attempts with customers when handling critical situations, complaints, or suggestions.
Showcase your brand and achieve more efficient communication, building a stronger relationship with your customers.
Showcase your brand and achieve more efficient communication, building a stronger relationship with your customers.
Deliver clear and objective information directly on the customer’s smartphone screen from the very first moment of contact.
Deliver calls to your team from customers with a higher likelihood of engaging in conversations and closing deals.
Didn’t find the ideal product here?
Then let’s talk and build a solution tailored specifically to your business! Together, we can design the best way to solve your challenges, whether through system customization, process optimization, dashboard creation, CRM/ERP integrations, and more.
We develop all types of intelligent solutions for telephony systems, supporting businesses of all sizes and industries.
Would you like to offer your customers free and easy access to customer service with a toll-free (0800) number?
Ensure greater convenience and trust for your brand with a toll-free (0800) number, where your company covers the cost of the call at no additional cost to the caller.
It’s a great way to attract more customers, increase accessibility, and enhance the customer experience. In addition, toll-free numbers are widely recognized and convey credibility, making them the ideal choice for companies looking to deliver excellent customer service and expand their reach.
How about using a National Single Number in your business, offering broad nationwide coverage?
The National Single Number (NUN) is a telephony solution that allows your company to centralize customer service through a single number, with broad coverage across Brazil. It also offers the advantage of making call costs more affordable.
By using numbers such as 4003 or 3003, your customers pay only a local call rate, regardless of where they are in Brazil. Meanwhile, your company covers only the cost of voice transport.
In addition, NUN has the advantage of being integrated with WhatsApp Business across all area codes (DDDs), making communication easier nationwide and delivering more accessible and efficient customer service.
We understand that shared environments, contact centers, and home offices can be noisy and busy. But that doesn’t mean your customer has to have a poor experience, right?
Noise Firewall brings greater comfort to voice communications by eliminating background noise, interference, and other people’s voices, delivering a more pleasant call experience. It removes the perception that one side is being heard more quietly and balances the voices of both the customer and the agent with greater clarity and presence.
A 100% digital solution with no need for any physical equipment.
Are you looking for a customer service automation solution that interacts with your customers in a humanized way?
Our virtual agent is intelligent, customizable, and capable of handling multiple interactions simultaneously, with no need for breaks and through a 100% digital process.
GOSAT’s Smart Call is ideal for collections operations, surveys, inquiries, confirmations, and sales. With it, you can multiply your potential by breaking through the limits of your number of service positions.
It is a fast, efficient, and flexible service that reduces infrastructure costs, saves time, and boosts your results.
Ready to take the next step and improve the quality of your company’s telephony while boosting productivity?
If you’re looking to reduce costs and increase efficiency in telephony, VoIP is the ideal solution.
With VoIP, your company can make high-quality voice calls over the internet, offering the flexibility to connect with customers and team members anywhere in the world.
This route uses the SIP protocol, ensuring the robustness and efficiency of your telephony system, simplifying call management, and delivering faster and more secure communication. It integrates different devices and platforms, such as softphones, IP phones, and PBXs, creating a unified and borderless communication environment.
With VoIP, your company gets the perfect combination: cost savings, flexibility, and cutting-edge technology to optimize communication, improve customer service, and drive better results.
How about evolving and transforming your company’s communication with customers, while also increasing your message conversion rates?
RCS goes beyond traditional text messaging, enhancing communication with your customers. Share image carousels, explainer videos, banners, audio messages, and geolocation. These features transform message-based interactions into a more efficient, engaging, and interactive experience for customers, while also driving better sales results. For those seeking a more direct approach, SMS remains a reliable tool. With it, you can send short and objective messages with the speed and security required, ensuring your audience receives the right information at the right time.
How about having your brand identified on every call and avoiding being classified as spam or fraud?
Branded Call has become a true game changer for companies that understand the importance of improving call experience and security for their customers. By delivering greater trust and transparency, this solution encourages customers to answer more calls amid the high volume of spam and potential fraud calls.
How about optimizing your team’s time and integrating all communication processes into a single multichannel IPBX platform, bringing together different tools and channels in a smart way to increase efficiency and productivity?
Smart Connect is the complete solution that transforms your company’s internal and external communication by centralizing voice calls, video conferencing, instant messaging, IVRs, and live chat into a single platform.
It connects your team efficiently, provides detailed reports to improve performance, and simplifies communication management, all in a practical and easy way, allowing you to focus on growing your business.
With Smart Connect, you benefit from high dialing capacity, expanding your potential and breaking the limits of agent positions, providing greater flexibility and scalability for your operation. In addition, we estimate that our IPBX, by bringing multiple functionalities together in a single platform, can generate cost savings of up to 50%.
This is made possible by using the internet for calls, reducing maintenance costs through a cloud-based system, and increasing the
team’s productivity, resulting in savings of time and resources.